Durham Coach Meet and Greet Service

Due to Covid-19 we are currently unable to offer this service, information below relates to 2019.

This service is run by our volunteer Pointers.

We will meet pre booked coaches arriving between 9.30am and 11.00am. We may be able to meet coaches at other times depending upon volunteer availability. ** see below for changes to Coach Parking Aug 2019**

If you wish to book our service

Please book Meet and Greet at least 24 hours in ADVANCE of your arrival by contacting Durham Pointers on 07582 332 621 9.30 am – 3.30pm (during our operating season 11th April -2nd Oct 2020). You can leave a message if you ring outside these times.  Alternatively you can ring Durham Market Company on 0191 384 6153 (office hours Monday to Saturday). They will pass a message on to us. You can also book by emailing us. (durhampointers@gmail.com). If you cannot give 24 hours notice, we may still be able to meet you at short notice, depending again on volunteer availability.

One of our volunteers will offer a warm welcome on the coach and give a city centre information brochure to your passengers and a meal voucher for drivers in Café Cenno in the Market Hall. They will also advise your customers of the most suitable way of reaching the city centre and cathedral from the coach park/coach drop off point.

Please note, as this service is staffed by volunteers, it may be unavailable from time to time.


The old Sands Coach Park closed on 12th Aug 2019.

Passengers can still be dropped off and picked up at the Coach Drop Off Point in Freemen’s Place, where Durham Pointers will offer their Meet and Greet service as usual. 

A new Coach Park is open at Belmont Park and Ride (A690, off jn 62 of A1M, postcode DH1 1SR), less than 10 mins drive away, offering facilities for washing coaches etc.

Further information is available at http://www.durham.gov.uk/article/21749