For COVID 19 info and links, please click here.

To see our Facebook, Instagram and Twitter accounts just click on the icons in the top right corner of the screen.

Durham Pointers: Visitor Assistance

Are you visiting Durham? Looking for places to go? Things to do? You need a Pointer! We provide information for locals and visitors in the heart of Durham City

Welcome to Durham

Important Message from the Pointers’ Chairman (July 2020)
We are now in the 4th month of the 2020 Pointers season and the Covid 19 regulations are still preventing us taking up our usual position in the Market Place to help visitors to Durham. We have now sadly decided to cancel the rest of the Pointers’ season. This decision was not taken lightly but, with so many doubts about what might or might not happen over the next few months, and with the safety of our volunteers being paramount, it was considered the most sensible course of action to take under the circumstances.
We will all miss carrying out our Pointing duties and meeting up with fellow Pointers, locals and visitors, but let’s hope the situation improves into 2021 to the extent that we can return to providing our services next season.

We will be doing our best to keep “pointing" virtually through our social media outlets and the website in the meantime.

Note the phone number will also not be manned. We will still be posting news and information on all our social media.

We are maintaining a temporary list of useful information for locals and businesses here

Ruth’s Ramblings and Janice’s Jottings from our Facebook posts are also available

Our original message to visitors still applies, albeit just virtually at present: “Whatever your reason for coming to Durham – perhaps you’re a tourist, here on business, studying or maybe you live in the area – we will do our best to enhance your visit. We are a group of local volunteers who love our city, know it well and are proud of its rich history. We can help you to find your way around and provide you with information about the city and its treasures." Contact us via email, Facebook, Instagram or Twitter.

We were delighted to add the 2018 North East England Tourism Award Gold Award for top Visitor Information Provider in the region to our existing 2017 Gold Award. We were also very proud to receive the prestigious Durham County Council’s Chairman’s Medal in May 2018, further recognition of our contribution to the city.

As a volunteer run service, we are entirely dependent on the generosity of others to help fund our service, so we are very grateful to all our sponsors and supporters. If you would like to make a contribution toward funding our services please use our Local Giving page.
To contact us or comment on the service you have received from us please complete the relevant section on the CONTACT page or email us directly.