From 17th May 2021 click here for a weekly update of attractions, public toilets and opening information
Durham Pointers: Visitor Assistance
Are you visiting Durham? Looking for places to go? Things to do? You need a Pointer! We provide information for locals and visitors in the heart of Durham City
To see our Facebook, Instagram and Twitter accounts just click on the icons in the top right corner of the screen.
Welcome to Durham
We will be doing our best to keep “pointing" virtually through our social media outlets and the website in the meantime.
Note the phone number will also not be manned. We will still be posting news and information on all our social media.
Our original message to visitors still applies, albeit just virtually at present: “Whatever your reason for coming to Durham – perhaps you’re a tourist, here on business, studying or maybe you live in the area – we will do our best to enhance your visit. We are a group of local volunteers who love our city, know it well and are proud of its rich history. We can help you to find your way around and provide you with information about the city and its treasures." Contact us via email, Facebook, Instagram or Twitter.
We were delighted to add the 2018 North East England Tourism Award Gold Award for top Visitor Information Provider in the region to our existing 2017 Gold Award. We were also very proud to receive the prestigious Durham County Council’s Chairman’s Medal in May 2018, further recognition of our contribution to the city.
As a volunteer run service, we are entirely dependent on the generosity of others to help fund our service, so we are very grateful to all our sponsors and supporters. If you would like to make a contribution toward funding our services please use our Local Giving page.
To contact us or comment on the service you have received from us please complete the relevant section on the CONTACT page or email us directly.