For COVID 19 info and links, please click here.

Durham Pointers: Visitor Assistance

Are you visiting Durham? Looking for places to go? Things to do? You need a Pointer! We provide information for locals and visitors in the heart of Durham City

Welcome to Durham

It is with regret that due to the current situation with Covid 19, Durham Pointers will not be starting our pointing duties at Easter as planned. Note the phone number will also not be manned. We will still be posting news and information on all our social media.

We are maintaining a temporary list of useful information for locals and businesses here

Ruth’s Ramblings and Janice’s Jottings from our Facebook posts are also available

Whatever your reason for coming to Durham – perhaps you’re a tourist, here on business, studying or maybe you live in the area – we will do our best to enhance your visit. We are a group of local volunteers who love our city, know it well and are proud of its rich history. We can help you to find your way around and provide you with information about the city and its treasures. Come rain or shine, you’ll find us in our distinctive pink tabards next to our faithful trike in the Market Place every day from Easter to October. There is a range of useful free maps and leaflets on the trike too.

We were delighted to add the 2018 North East England Tourism Award Gold Award for top Visitor Information Provider in the region to our existing 2017 Gold Award. We were also very proud to receive the prestigious Durham County Council’s Chairman’s Medal in May 2018, further recognition of our contribution to the city.

As a volunteer run service, we are entirely dependent on the generosity of others to help fund our service, so we are very grateful to all our sponsors and supporters. If you would like to make a contribution toward funding our services please use our Local Giving page.
To contact us or comment on the service you have received from us please complete the relevant section on the CONTACT page or email us directly.